Office Hours – Consular Section

Monday to Friday
9:00 am – 12:00 pm

You may reach the Consulate General by phone:

Monday to Thursday
08:00 a.m.– 4:00 p.m.
Friday
08:00 a.m. – 1:00 p.m.

Please note that bringing bigger pieces of luggage to the Consulate General is not permitted.

Emergencies after office hours:

In case of an emergency after office hours (local time Vancouver), German citizens can reach the emergency phone of the German Foreign Missions in Canada at (+1) 416 953-3817 at any time. This phone number can be contacted via text message as well. Messages will only be answered if indications of an actual emergency are given. Please be aware that this number is for emergencies only, general information or updates on passport or visa applications cannot be given. Please keep the time difference between Germany and Canada in mind when calling!

Accessibility Information

The Consulate General supports citizens with disabilities and strives to facilitate their access to staff within the limits of the architectural constraints.

Access to the World Trade Center (999 Canada Place), where the Consulate General Vancouver is located, is barrier-free. There are two ways to get into the building:

In front of the main entrance are a few parking places, which can be used for getting in and out, the curb is partially lowered. On the pillar on the right hand side, in front of the main entrance, is a button that automatically opens the right door for a wide and stepless access. For a longer stay, it is advisable to use the parking spots in the parking garage. The elevators and all doors of the building have a sufficient width and are barrier-free.

The lift from the parking garage to the lobby does not have information in Braille. The four available elevators from the lobby to the seventh floor are featuring Braille. There is no further structural or technical support for blind and visually impaired people.

On the 7th floor, diagonally opposite the entrance to the Consulate General, is a toilet, which is not adapted for the disabled.

Please contact us to make prior arrangements, if you have further questions regarding accessibility, or if you need assistance.